Customers
Do You Have Founder-Product Fit?
Are You Using Your Own Product?
The most basic question for any founder: are you actually using what you're building? Are your employees?
Do you truly understand the problem you are solving for the end user? Founders who use their own product — often called "eating your own dog food" — gain a compounding advantage over those who don't.
Benefits of Dogfooding
- Find bugs early — your team catches issues before they reach customers
- Strengthen customer relationships — you speak from genuine experience, not theory
- Shared understanding — everyone at the company knows the customer experience first-hand
- Build credibility — knowing every workflow and pain point makes you a more convincing advocate for your product
- Cross-functional alignment:
- Engineering hears feedback from real users (even if internal)
- Marketing understands how the product actually works
- Sales can speak to the problems the product solves with authority
- Executives stay connected to day-to-day product functionality
The Fitbod Example
Fitbod's co-founders Allen and Jesse built the product originally for themselves. They were their own ideal customers — hardcore fitness enthusiasts with disposable income who wanted a data-driven approach to exercise.
Their key feature was a workout recommendation engine: a machine learning model that assembled your next workout based on your preferences, past workout fatigue, available equipment, and more.
This is the ideal flywheel: when you know who your ideal customer is, what your key feature is, and you use the product yourself regularly, you can build marketing campaigns and sales strategies around those exact markers.
The Key Question
What is the main way you use your own product? If you cannot answer that specifically, it is a signal you are not close enough to the problem you are solving.